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Customer Reviews

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  • It's terrible when you have plumbing issues, but having a company you can trust when you're in need, makes it better.

    “I just had a great experience with these guys! The dispatcher, Lora, was very helpful, courteous, and on top of things. Thanks Lora! The plumbers, James and Dusty, were just great. I really can't thank you guys enough! They explained what they would do, how they would do it, reported back to me through the whole process, and super nice to boot! They really did go above and beyond their duty and my expectations. They kept a great attitude, even while working in the rain. I was expecting an outrageous cost, but the pricing was fair. I would definitely recommend Parsons Plumbing, whole heartedly. It's terrible when you have plumbing issues, but having a company you can trust when you're in need, makes it better.”

    Stephanie Fredieu

  • I called Parsons and they had someone over in about 15 minutes and repaired the problem.

    “This morning my shower would not turn off. I called Parsons and they had someone over in about 15 minutes and repaired the problem. James and Dustin were professional and nice. I was given a quote for the job and they immediately started the job. They cleaned up after themselves which I really appreciated. This is the second time I have used this company and both experiences have been positive.”

    Elizabeth

  • Never have I met a more professional group of young men from Parsons Plumbing. Well done!

    “I would just like to say that I have dealt with many plumbers in my years but never have I met a more professional group of young men from Parsons Plumbing that came to repair some plumbing issues we had at our rental home we just moved in to, Not only did they look professional but they were well mannered and each completed their tasks in a very timely manner. I have never had a plumber take me to each item that was repaired to show me what had been repaired and to demonstrate the result of the repair. These young men left the areas as clean as before they started the repairs. I am hard to impress but these gentlemen have earned my respect and I can guarantee that I will recommend Parsons Plumbing to all my friends and business associates. Well done!!!!”

    Satisfied Customer

  • Very satisfied and will definitely call them again.

    “Wonderful experience! We woke up to a minor flood in the laundry room - but we couldn't figure out where the water was coming from. Jessie and Shawn came out, spent two hours trying to figure it out. They dried up the water for us! We finally decided the problem was condensation from the air conditioner that we had just turned on this week. BUT THEY DIDN'T CHARGE US! They figured they hadn't really solved the problem, and they might have to come back out if what we did today didn't help. They were very polite and friendly, and very thorough. They said if it happens again, we'll have to go to a "next level" of testing, but since the leak has apparently stopped, there might be no need for that now. Very satisfied and will definitely call them again.”

    David Britt

  • Looking for the job to get done quickly and efficiently he is your man!

    “Jessie is great with customer service. He makes sure you are well educated on prices an performance time. He is a licensed plumber with extensive training. He is very dedicated to his customers an his company. Looking for the job to get done quickly and efficiently he is your man! I would recommend parsons plumbing to anyone looking for great service!!!”

    Felicia Wigley

  • The quote given to me on repair was thoroughly explained and they walked me through the entire process. 5 stars!

    “Dustin and James provided excellent service when they repaired the leaky gasket in shower. They diagnosed the problem quickly and made the appropriate repair. While at the house they did a complementary plumbing inspection of the entire house. They made recommendations on how to prolong the life of certain fixtures as well. They are friendly and very professional. They left the job site clean and free of any mess. The quote given to me on repair was thoroughly explained and they walked me through the entire process. 5 stars!”

    J Hobson

  • James was great and I'd recommend Parsons to anybody in need of plumbing services.

    “Our toilets were backing up on a Saturday, and plunging was not getting the job done. We called Parsons Plumbing and they sent James out within an hour of our call. James inspected the situation, explained where he thought the problem was and what he needed to do to fix it. He explained how much it was going to cost and why. Turns out our 2 yr old flushed one his toys down the toilet and it was blocking the whole system. James was great and I'd recommend Parsons to anybody in need of plumbing services.”

    Cecelia Andersen

  • I would gladly rate him 5 stars and have him come do any plumbing work for me again anytime

    “Dustin was very knowledgeable, professional and helpful with my job at my house and I would gladly rate him 5 stars and have him come do any plumbing work for me again anytime”

    Dov

  • Polite and courteous.

    “Dustin did a great job installing my new shower. Polite and courteous.”

    Betty

  • I’d highly recommend them to anyone! They’re very professional and friendly as well.

    “James and Caleb from Parsons did an outstanding job with repairs to our tub’s faucet/valve. I’d highly recommend them to anyone! They’re very professional and friendly as well.”

    Coby Norman

  • So friendly. respectful and knowledgeable. Obvious experts at what they do. Extremely fair pricing.

    “Same day service for a less than pleasant backed up system. Attentive and honest service from start to finish. James and Shawn were incredible. So friendly. respectful and knowledgeable. Obvious experts at what they do. Extremely fair pricing. I highly recommend!”

    Satisfied Customer

  • I would definitely recommend Parsons to anyone who is looking for a plumber.

    “Jessie was very polite and professional. He explained everything to me in a way that I could understand. He was also very knowledgeable. I would definitely recommend Parsons to anyone who is looking for a plumber. I also will be giving Parsons a call if i should need anything in that future. Thanks again Jessie.”

    Kayla Conway

  • Excellent service. Parsons always comes within 24 hours .

    “Excellent service. Parsons always comes within 24 hours . James is the most knowledgeable and considerate service tech we've ever had anywhere. Customers for life!”

    Debra C. Rollins

  • I will continue to call Parson's Plumbing for whatever plumbing needs I have.

    “Had to have an emergency plumbing visit, which is never a pleasant thought. But from the phone call to schedule the visit to the truck pulling out my drive, it was a very pleasant experience. Jesse came out right away, found my leak, and fixed it so that I could have water that night. He was courteous and thorough, explaining everything so I could understand. I will continue to call Parson's Plumbing for whatever plumbing needs I have.”

    Lynda Verzwyvelt

  • Very fair price. I highly recommend them!

    “Called them on a Friday night at 10pm to get a drain cleared. They were there promptly the next day to clear it out at a very fair price. I highly recommend them!”

    Satisfied Customer

  • I would highly recommend Parsons, Dusty, and Caleb based on the service we have received today!

    “Dusty and Caleb came to our home today to replace a faucet. When we called for the estimate yesterday, they came to our home quickly, gave an accurate estimate, ordered the needed part, and came back today on time to get the job done quickly! They also did an inspection of the plumbing for the home when giving the initial estimate as well which was helpful for us. Both gentlemen were friendly, gave honest feedback about what could and couldn’t be done with the system, and left our home in great condition when they were complete. The job was under the estimated cost which was also a pleasant surprise as well. I would highly recommend Parsons, Dusty, and Caleb based on the service we have received today!”

    Brandy Lenon

  • I highly recommend Parsons Plumbing.

    “Parsons is awesome. James and Shawn out to replace a leaking washing machine hose. These two young men did an excellent job. I highly recommend Parsons Plumbing.”

    Polly Givens

  • Highly recommend!

    “James was very professional and quick service. Highly recommend!”

    Kevin

  • They completed the work today on schedule while solving another issue at another building before leaving.

    “Ok so were do I start, their customer service is above and beyond. They are very knowledgeable, informative,trustworthy and not to mention flexible. I called them doing an emergency and they came right out while fixing the issue in one building we had and issue in another building they fixed the second issue on the spot. Well I had to call them the next day to repair another building that was worked from another company I want mention mission accomplished again. They completed the work today on schedule while solving another issue at another building before leaving. Please know that we will be working with Parson's Plumbing in the future. Great job Dusty and Kaleb.”

    Bethal Apartments

  • This is the third time we have had Parsons come out to help us. They are great!

    “This is the third time we have had Parsons come out to help us. They are great! Today James cane and replaced a couple valves that I was not able to do myself. He did a great job even though the repair was in the attic and it's like a 1000 degrees up there, he never complained, just went about doing his job with a smile. Hope we don't need parsons to come out again, but if we have another plumbing issue they are my go to plumbers!!”

    Gabi Stiltner

  • The quote was spot on and the repair was complete within 24 hours!

    “GREAT SERVICE! Fast response time to a clogged floor drain (commercial work - high traffic restaurant). Jesse and Mr. Mark were very professional! The quote was spot on and the repair was complete within 24 hours! They took great care of our equipment and were cautious of our building! Would highly recommend!”

    Scott L.

  • The job was quickly done and done well!

    “Thank you, James and Caleb, for great service! The job was quickly done and done well! Would definitely recommend to anyone I know that has plumbing issues.”

    Carlee Norman

  • 10 stars for Jessie Wigley!

    “10 stars for Jessie Wigley! My favorite plumber, always a pleasure to work with! He works in a timely manner! And explains everything to the fullest! He has been a blessing to me!”

    Necha Murphy

  • They got here really quickly and were very efficient and friendly.

    “Dustin and James are great! They got here really quickly and were very efficient and friendly. I let them know I appreciated their sense of urgency. We will be using Parson’s from now on. They did a great job. Thanks guys!”

    Shana Lazarone

  • They were very professional and informative.

    “James and Dustin did an excellent job! They were very professional and informative. If I need any other plumbing issues fixed I will be calling Parsons again! Excellent service and pricing! Thanks!”

    Victoria

  • I would recommend parson plumbing to anyone who needs a plumber! Great Job!

    “James has excellent customer service!!! His communication skills were great, he replaced a thermostat on my hot water heater. I would recommend parson plumbing to anyone who needs a plumber! Great Job!”

    Joan Dominique

  • Highly recommend!

    “James and Dustin came out the same day and fixed our toilet! These two were very nice and helpful with the questions we had. Highly recommend!”

    Abbie Free

  • Fast Friendly Efficient

    “James gave excellent service Fast Friendly Efficient Thank you”

    Janice Davis